Virtually no limits on the training strategies, the dialog or the ability to 'mimic' the actual desktop applications on which so much depends.
Obtain Performance Feedback, Reporting and Analytics
Deliver the look, feel and behavior of contact center applications and systems
Develop rich, robust and effective training strategies
Implement credible performance oriented simulations
Build simulations in hours not days
Use this open platform for delivery of all training and knowledge
Use with live voice processing, databases or network systems
Turn simulations into live calling scripts
"More than anything else, the back-end results of your contact center are driven by the effectiveness of your frontline employees"
