One of several completely unique features of StarPerformer is the ability to use simulation content as part of a Customer Interaction Management solution.

StarPerformer simulations can be made to interact with ODBC compliant databases and communicate with a variety of call or message processing systems. Depending on the application,  conversion of simulacrums to operational desktop applications could could be done quickly and easily.

• Track and record KPI in both environments, enabling supervisors to evalute performance as employees migrate from training and throughout the employees life cycle.
• Reduce the cost of maintaining additional personel for each task. The same skill set that creates rich content for simulations are now, in effect, creating the desktop interface for active, frontline personnel.
• Perform human factors testing of current applications or prototyping new ones-a superior solution.