Is it real or is it StarPerformer!
Speech recognition and text-to-speech capabilities that will make your employees believe.
If it's an angry or upset customer or a major client with shipping problems-
- they will hear it,
- they will know it!
Alternate strategies/alternate realities
Just as in "the" real world, there may be more than one path to success or alternative "best practices" to achieve a positive outcome.
Replace rigid the 'tit' for 'tat' training process with flexible and spontaneous interaction.
- Manage and respond accordingly to out of context or out of order actions or responses. (Listen)
- Listen for what's important and ignore what isn't. (Listen)
With StarPerformer, employees can try, explore and find out for themselves what works and what doesn't.
They can become accountable for their own performance.